Software engineering - grouped contract work
Contract Backend Engineer | Agency placements, 3 fintech clients | Mar 2022 - Present (4- to 9-month contracts)
- Shipped Python and Django services for three payment clients, cutting median API response from 410 ms to 90 ms on the largest account. - Replaced manual releases with GitHub Actions and Terraform on AWS ECS, taking deployment from 2 hours to 12 minutes across 14 services.
Software engineering - headline and summary after acquisitions
Frontend Engineer - React, TypeScript, 7 years
Seven years building customer-facing web apps at four employers; two ended in acquisition and one in a UK site closure. Average tenure where the team stayed intact: 2 years 8 months. Looking for a product team I can stay with through several release cycles.
Nursing - grouped travel assignments
Travel Registered Nurse | Agency placements, 6 hospitals in 4 states | Jan 2023 - Present (13-week assignments)
- Carried a 5:1 med-surg assignment across six facilities, orienting to each unit and charting in Epic or Cerner within the first two shifts. - Precepted 4 new graduate nurses during a 26-week extended assignment; maintained current RN licence, BLS and ACLS throughout.
Nursing - per diem and float pool
Per Diem RN, Float Pool | Regional health system | Mar 2021 - Dec 2022 (per diem by choice while studying)
- Covered ED, telemetry and post-surgical units, averaging 3 shifts per week across 4 sites. - Completed BSN part-time (graduated Dec 2022) while maintaining a 100% shift-commitment record.
Hospitality - seasonal roles grouped
Seasonal Sous Chef | 4 resort and coastal kitchens | May 2021 - Present (summer and ski seasons)
- Ran service for 180-320 covers a night across four seasonal kitchens, managing brigades of 5-9 and holding food cost to 29%. - Wrote HACCP paperwork and opening checklists at two sites; ServSafe Manager certification current.
Hospitality - promotion chain that looked like three jobs
Hotel Group, 240 rooms | Aug 2022 - Present (two internal promotions)
Front Office Manager (Jan 2024 - Present) - Lead a team of 9 across three shifts; cut check-in queue time at peak from 11 to 4 minutes by re-rostering arrivals cover. Shift Supervisor (Apr 2023 - Dec 2023) - Trained 6 agents on Opera PMS and upsell scripting; grew room-upgrade revenue to $4k a month. Guest Service Agent (Aug 2022 - Mar 2023) - Handled 60-90 arrivals per shift at 96% satisfaction on post-stay surveys.
Construction and trades - project-based dispatch
Journeyman Electrician | Dispatched to 7 commercial projects | Feb 2021 - Present (project length: 3-14 months)
- Rough-in and terminations on seven fit-outs from 8,000 to 120,000 sq ft, including a 400-amp service upgrade and 60 panel schedules. - Led a 4-hand crew on two projects; OSHA 30 and journeyman licence current, NFPA 70E refresher completed 2024.
Construction and trades - short stints after site closures
Site Carpenter | 3 residential contractors, Greater Manchester | 2022 - Present (two sites paused for funding)
- Framed and second-fixed 46 units across three developments, working to drawings in Bluebeam and closing snag lists within 5 working days. - CSCS card and working-at-height ticket current; no lost-time incidents across 3 years.
Retail - multiple stores, one trade
Assistant Store Manager | 3 specialty retailers, Phoenix AZ | Sep 2021 - Present (two store closures)
- Opened and closed stores turning $1.1m-$2.4m a year, running rotas for teams of 12-20. - Cut shrink from 2.1% to 1.3% at the largest store by re-running cycle counts weekly instead of monthly; trained 18 staff on Lightspeed POS.
Retail - seasonal plus permanent
Sales Associate - seasonal and permanent roles | 4 employers | Nov 2022 - Present
- Worked four peak seasons and two permanent contracts; hit 112% of personal sales target in the last three quarters. - Handled 150+ transactions a shift on Square and Shopify POS, and trained 7 seasonal hires on returns and stock transfers.
Teaching - fixed-term contracts
Secondary Mathematics Teacher | 3 schools | Aug 2021 - Present (two maternity covers, one enrolment-based non-renewal)
- Taught 5 classes of 24-31 students across Years 9-12, including two exam-year groups handed over mid-course. - Rebuilt a Year 11 scheme of work in Google Classroom that the department kept after my contract ended; state teaching licence current, endorsement in mathematics.
Teaching - grouped tutoring and adjunct work
Adjunct Instructor and Private Tutor | 2 community colleges, self-employed | Jan 2022 - Present (semester contracts)
- Taught 4 sections a year of developmental algebra, 22-28 students each, with a 78% pass rate against a 64% departmental average. - Tutored 31 students one-to-one, tracking targets in a shared Notion board reviewed with parents every 6 weeks.
Marketing - freelance consolidated under one heading
Independent Marketing Consultant | 9 clients, B2B software and DTC | Jun 2021 - Present
- Ran demand generation for nine clients on 3- to 12-month retainers, with 6 clients renewing at least once. - Built GA4 and HubSpot reporting for five of them, moving reporting from monthly spreadsheets to a live dashboard the founder checks daily.
Marketing - startup roles ended by funding
Growth Marketing Manager | 3 seed-stage startups | 2021 - Present (two closed after failing to raise)
- Took a paid social budget from $8k to $45k a month at one company, keeping CAC under $210 against a $260 ceiling. - Launched 40+ landing page tests in Webflow and Unbounce; the winning template lifted demo requests from 2.4% to 4.1% of visits.
Accounting and finance - interim and temp-to-perm
Interim Financial Accountant | Staffing agency placements, 4 clients | Oct 2022 - Present (3- to 8-month assignments)
- Closed month-end for four clients in NetSuite, Sage Intacct and QuickBooks, reducing close from 9 working days to 5 at two of them. - Cleared a 400-line intercompany reconciliation backlog during a 6-month cover; CPA licensed since 2021.
Accounting and finance - moves for promotion
Three employers, 2020-Present (each move a step up in scope)
Finance Manager (2024 - Present) - Own a $40m revenue budget and a team of 3; rebuilt the rolling forecast in Excel and Power BI. Senior Financial Analyst (2022 - 2024) - Modelled pricing for 11 product lines; variance analysis cut forecast error from 12% to 5%. Financial Analyst (2020 - 2022) - Prepared monthly packs for 6 cost centres and automated 14 manual schedules.
Warehouse and logistics - agency assignments
Warehouse Operative | Agency placements, 5 distribution centres | 2022 - Present (assignments 2 weeks - 7 months)
- Picked 180-240 lines an hour to 99.6% accuracy on SAP EWM and Manhattan WMS scanners across five sites. - Held counterbalance and reach-truck certification throughout; asked back to three of the five sites for peak.
Warehouse and logistics - peak seasons plus permanent
Shift Team Leader | 2 fulfilment centres | Aug 2021 - Present (one fixed-term peak contract converted to permanent)
- Ran an outbound shift of 22 pickers against a 14,000-unit nightly target, hitting it on 47 of 52 weeks. - Cut mis-picks by a third by re-slotting the top 200 SKUs; current forklift and manual handling certification.
Customer support - contract SaaS roles
Customer Support Specialist | 3 SaaS companies | Jan 2022 - Present (two 12-month contracts)
- Handled 45-70 tickets a day in Zendesk and Intercom at a 94% CSAT, covering billing, API and onboarding queues. - Wrote 60 help-centre articles that cut password and SSO tickets by about a fifth at one employer.
Customer support - headline and summary
Customer Support Team Lead - Zendesk, Salesforce Service Cloud, 6 years
Six years in software support across four employers, three of them fixed-term contracts I completed in full. Led a team of 8 in my most recent role, cutting first-response time from 6 hours to 90 minutes. Seeking a permanent lead role where I can own the queue for the long term.